In Context

July 15, 2008

VRM Workshop

Filed under: — paul @ 4:53 pm

I’m very glad I’ve come to Doc’s Vendor Relationship Management (VRM) workshop at the Berkman center this week Among other things, I’ve met some wonderful new fellow travelers in this promising new space. I was particularly interested in the discussions centered on defining the value proposition for the “v” in VRM–the merchants, manufacturers, and so on that would like a better relationship with there customers, members, patients and citizens. I also enjoyed the chance to up with the other startups in this area.

On a tech level, I remain convinced that VRM is an application layer over identity infrastructure. More specifically, it seems that the VRM “rel button” concept blends well with r-cards.

2 Comments »

  1. Welcome to Planet Eclipse! One quick question… I guess it must be so familiar to you that you don’t even think about it any more, but for the rest of us, what’s VRM??

    Google offers Voltage Regulator Module, Variable Rate Mortgage, Vehicle Registration Mark or Visual Resource Management :-)

    [Reply]

    Comment by Neil Bartlett — July 16, 2008 @ 5:11 am

  2. Vendor Relationship Management. The “vendor” is really any organization, but I guess “VRM” rhymes with “CRM” its reciprocal technology and that’s kind of fun.

    [Reply]

    Comment by paul — August 1, 2008 @ 9:41 pm

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