VRM Workshop
I’m very glad I’ve come to Doc’s Vendor Relationship Management (VRM) workshop at the Berkman center this week Among other things, I’ve met some wonderful new fellow travelers in this promising new space. I was particularly interested in the discussions centered on defining the value proposition for the “v” in VRM–the merchants, manufacturers, and so on that would like a better relationship with there customers, members, patients and citizens. I also enjoyed the chance to up with the other startups in this area.
On a tech level, I remain convinced that VRM is an application layer over identity infrastructure. More specifically, it seems that the VRM “rel button” concept blends well with r-cards.
